Thank you for visiting and shopping at Trxstle. Following are the terms and conditions that constitute our Shipping Policy.
COVID-19 Terms & Conditions Exception: Trxstle is not responsible for any shipping delays during the global pandemic. Domestic and international disruptions in mail delivery may happen due to limited transportation or restrictions in your area.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur due to situations outside of our control.
Shipment to P.O. boxes or APO/FPO addresses
Trxstle ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. UPS service will not deliver to PO Boxes.
For free shipping promotions we will ship using the least expensive service and cannot accept PO Boxes. Only orders in the continental US are eligible for free shipping promotions.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Trxstle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Trxstle is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship internationally. For additional information please contact us. Rates are given at checkout for international shipments. Buyer is responsible for importation and duty costs/fees.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.